Error Code

We have defined some error codes in the SDK. When an error occurs during the data verification process, you can refer to the following list for troubleshooting.

1. General Errors

Error Code	Situation
00000	Operation too frequent. Please try again later.
00001	Algorithm startup exception.
00002	The verification process timed out.
00003	A verification process is in progress. Please try again later.
00004	The user closes or cancels the verification process.
00005	Wrong SDK parameters.
00012	Invalid Template ID.
00013	Target data missing. Please check that the JSON path of the data in the response from the request URL matches your template.
00104	Not met the verification requirements.
-1002001	Invalid App ID.
-1002002	Invalid App Secret.

2. zkTLS Related Errors

Error Code	Situation
10001 ~ 10004	Unstable internet connection. Please try again.
20001	An internal error occurred.
20003	Invalid algorithm parameters.
20005	An internal error occurred.
30001	Response error. Please try again.
30002	Response check error.
30004	Response parse error.
40002	SSL certificate error.
50001	An internal error occurred.
50003	The client encountered an unexpected error.
50004	The client not started. Please try again.
50006	The algorithm server not started. Please try again.
50007	Algorithm execution issues.
50008	Abnormal execution results.
50009	Algorithm service timed out.
50010	Compatibility issues during algorithm execution.
50011	Unsupported TLS version.
99999	Undefined error.

Please contact our Community for assistance in resolving the issues.